Ticket Investigations
Root cause analyses produced by the Debug Agent Pipeline.
Investigations
| Ticket | Client | Severity | Status | Root Cause |
|---|---|---|---|---|
| SLANUSZ-25 | NUSZ | P1 | Root Cause Identified | IP-based rate limiter + corporate NAT blocks all operators |
| FKITDEV-8521 | MKB | Minor | Fix Ready | Phantom 3h waiting time — null cache + broad LIKE + stale cache race condition |
How to Add
New investigations are created by running the debug agent pipeline on a YouTrack ticket. The pipeline:
- Decodes the complaint (Hungarian → technical signal)
- Triages with severity, affected components, debugging checklist
- Plans reproduction using room exports and dev environment
- Investigates root cause with 5-Whys evidence chain
- Documents findings here in Obsidian
See debug-agents for full pipeline documentation.